Returns & Refunds

1. Returns Policy

We want you to be completely satisfied with your purchase. You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Please note: Due to the nature of food products, we cannot accept returns for opened packs or consumed items unless there is a quality defect.

2. Refunds Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Quality Issues

In the rare event that you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or a full refund at no additional cost to you.